It’s no surprise that artificial intelligence is transforming the way we learn, but it also has the potential to add a sprinkling of magic to on-the-job training. Turning the ordinary into the extraordinary is especially beneficial in the skilled trades. We’re already seeing social media inspire the next generation of tradespeople, and AI-based learning programs can help attract, develop, and retain young talent.
In the U.S., hiring for skilled roles, including electricians, industrial machinery workers, plumbers, and HVAC technicians, could be more than 20 times the projected annual increase in new jobs from 2022 to 2032.
The current pipeline of skilled trades training can’t keep up with the demand for workers, and a significant percentage of high school students interested in training programs find themselves on a waiting list. Employer investments in training and upskilling programs are critical in closing the labor gap.
AI training requires a foundational knowledge
We have already seen that AI is effective for advanced learning. It synthesizes information, translates it, and creates more personalized learning experiences. However, leveraging AI’s power hinges on one critical ingredient—a strong digital foundation. This is where many employers will fall short. They have traditionally relied on job shadowing, the occasional in-person classroom training, or limited online compliance training.
Further, there is a common misconception that skilled workers will be able to learn in the field with an AI-enabled device as their primary means of information. These devices are useful for troubleshooting or serving as a quick reference tool, but they should only be used in conjunction with substantive foundational knowledge.
The cognitive load while working makes it incredibly challenging to learn efficiently and effectively. Imagine being in a setting with safety risks, noise, and multiple distractions competing for your attention. At the same time, you’re supposed to be taking in new information, acting on it, and retaining it.
But, if that AI-supported in-the-field training was combined with a robust AI-driven digital foundational program, that’s where the magic starts to happen. The most effective training takes place when employees have time to internalize the material, reflect on it, and review it.
The need to pair AI with people
A digital foundation that combines strategic assessments, core course material, bite-size learning, and digital simulations with real-world scenarios can provide the hands-on learning that is essential in the skilled trades. What’s more, all of this can be done in a safe, controlled environment.
AI can communicate big ideas and take on the role of mentor, highlighting what is important, assessing skills, offering support, and providing insights into strengths and weaknesses. AI can serve as a personal learning guide, but it can’t provide emotional support and won’t replace people. Instead, great teachers will use AI along with digital learning to make their emotional interaction more useful.
AI is advancing at a rapid pace, and many CEOs are asking themselves what their organization should be doing with AI and when to jump in. The answer is to jump in now. The consequences of not adopting digital learning will only get more severe the longer they wait.
Learning is essential for every role and at every age, from the Gen Zers who are increasingly skipping college to existing employees requesting upskilling tailored to their specific needs. A digital foundation is the magic—or missing ingredient—that lays the groundwork for CEOs to address labor shortages, reduce risk, and increase operational efficiency within their workforce.
Doug Donovan is founder and CEO of Interplay Learning.
