Browsing: customer
Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, Microsoft Teams,…
Dive Brief: Cigna has released a plan it says will make healthcare more affordable and accessible for its members — including tying…
In this hyperconnected world we live in, it’s easier than ever to send feedback to the companies we patronize. But…
U.S. phone giant T-Mobile said Wednesday that hackers had “no access” to its customers’ calls, text messages, and voicemails during…
Seafood restaurant chain Red Lobster is looking to make a comeback from bankruptcy with a new menu, a new 35-year-old…
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