Browsing: customer

The Fast Company Impact Council is an invitation-only membership community of leaders, experts, executives, and entrepreneurs who share their insights…

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, Microsoft Teams,…

Dive Brief: Cigna has released a plan it says will make healthcare more affordable and accessible for its members — including tying…

In this hyperconnected world we live in, it’s easier than ever to send feedback to the companies we patronize. But…

U.S. phone giant T-Mobile said Wednesday that hackers had “no access” to its customers’ calls, text messages, and voicemails during…

Seafood restaurant chain Red Lobster is looking to make a comeback from bankruptcy with a new menu, a new 35-year-old…